What's New in October

The latest updates and feature releases designed to streamline your hiring process, expand integration options, and save administrative time.
Quick links
Letters of employmentSelf service candidate & refereee remindersThe new Xref APIPre-verified candidates via Xref.me profiles

Letters of Employment

Referees who cannot complete standard questionnaires now have an alternative way to provide verification.

  • PDF Upload Support: Referees can upload a PDF Letter of Employment directly from their invitation email or via the referee app.
  • Flexible Activation: Turned off by default, administrators can enable "Accept Letters of Employment" within company settings.
  • Wide Compatibility: Available across Enterprise, REC-only, and integrated account setups.

Self-Service Candidate & Referee Reminders

Enterprise account users can now trigger follow-up communications directly without needing assistance from Customer Support.

  • Candidate Reminders: Action a reminder directly from the candidate menu options on any active reference request.
  • Referee Reminders: Send targeted reminders to individual referees who have pending requests.
  • Increased Efficiency: Gives teams immediate control over chasing pending responses to accelerate completion times.

The New Xref API (References & Background Checks)

Dashboard Setup
  • Generate Xref API keys and configure webhooks within Organisation Settings.
  • Build predefined packages and set default field configurations for background check workflows.
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API Capabilities
  • Package Management: Query available package lists and retrieve required input schemas for data validation.
  • Asynchronous Requests: Submit multi-check requests through a single API payload with immediate acceptance and asynchronous processing.
  • Status & Webhooks: Receive event-driven webhook alerts for status updates and monitor referee-level progress.
  • Report Access: Download complete PDF summary reports for completed checks.
  • User & Role Lookups: Retrieve lists of active team members, user roles, and product permissions.

Pre-Verified Candidates via Xref.me Profiles

Accelerate hiring workflows by accessing pre-verified candidate background data instantly.

  • Instant Profile Access: Search candidates by email address or Xref.me profile link to check if pre-verified references, work history, and ID checks already exist.
  • One-Tap Approvals: Request access directly from the candidate with single-tap authorization.
  • AI-Generated Summaries: Review condensed referee feedback alongside a detailed, auditable activity log.
  • Full File Downloads: Export complete 30-day accessible profiles as consolidated PDF reports for hiring files.
  • Integrated Billing: Unlocking profiles deducts credits directly from your existing Turnover Cap Usage (TCU) without separate invoicing.