What's New in October

Here is a summary of the latest updates and feature releases designed to streamline your hiring process, expand integration options, and save administrative time.

Referees who cannot complete standard questionnaires now have an alternative way to provide verification.

  • PDF Upload Support: Referees can upload a PDF Letter of Employment directly from their invitation email or via the referee app.
  • Flexible Activation: Turned off by default, administrators can enable "Accept Letters of Employment" within company settings.
  • Wide Compatibility: Available across Enterprise, REC-only, and integrated account setups.

Self-Service Candidate & Referee Reminders

Enterprise account users can now trigger follow-up communications directly without needing assistance from Customer Support.

  • Candidate Reminders: Action a reminder directly from the candidate menu options on any active reference request.
  • Referee Reminders: Send targeted reminders to individual referees who have pending requests.
  • Increased Efficiency: Gives teams immediate control over chasing pending responses to accelerate completion times.

What's included in a profile

Candidate-managed profiles can include verified work history, completed reference checks, identity verifications, work entitlement status, and profile insights. All verified items and supporting documents are clearly labeled throughout the profile so you can evaluate candidate credibility at a glance.

How unlocking works

Search for candidates by email address or view profiles shared directly by applicants. Preview key verified information before submitting an access request. Once the candidate grants approval, unlock the profile to gain access to detailed references, career timelines, and supporting documents.