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Remember top talent and improve retention with Exit Surveys

Collect, analyse and measure feedback from departing employees. Reduce attrition and improve retention over time by collecting consistent data to improve organisational performance.

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Exit surveys

Remember and rehire great talent

Identifies what’s driving attrition

An Xref Exit Survey collects structured, consistent data on how your exiting employees feel your organisation performs in certain areas. The survey will aggregate results into actionable, data-driven insights.

Builds corporate memory and a community of rehires

Reduce recruitment spend and reduce time to hire on future roles. Departing employees can opt-in on an Exit survey to express interest in being rehired.

Offers competitive insights

Know how you compare to your competitors with a Net Promoter Score (NPS). Use your score to make organisational change and showcase it to secure top talent.

How it works

Our Exit surveys are tailored to the niche needs of the HR industry. Use Xref on mobile or desktop to create, send and receive a completed Exit report in a few simple steps.

Xref Exit SurveysXref Exit Survey responsesXref Exit Survey results
Survey builder

Build consistent Exit surveys in seconds

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Get started with ready to use, curated surveys.

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Tailor questions for ex-employees and line managers

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Get recommendations on how best to build your survey

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Select from a library of best practice, compliant questions or write your own custom questions.

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Xref survey builder
People records

Have clear visibility on ex-employees all in one place

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Create profiles for all of your talent relationships and remember best contact information.

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Cut down on recruiting costs and time by storing past employee information such as role, skills and core competencies, plus contact information if they wish to be re-hired.

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Filter and search through your people by where they sit within the talent lifecycle

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View detailed reports including ex-employee feedback and overall sentiment.

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Xref people records
Automated requests

Send and manage requests from one place

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Simple, fast and effective ex-employee survey experience

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Send exit survey requests in bulk to save time

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Send personalised notes to the ex-employee, through email and SMS

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Xref automated requests

Benchmark ex-employees with ease

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View detailed reports including line manager feedback and reason for leaving

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Measure key metrics within your organisation

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Export or share ex-employee reports

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Customise data with advanced filtering and sorting.

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Xref insights
Xref Survey Builder
Xref People Records
Xref automated requests
Xref insights
Additional features

Everything you need to build corporate memory and make confident organisational decisions

Bulk Exit surveys

Xref allows you to send an Exit survey request to up to 5000 employees at one time.


Make hiring a remote workforce and global candidates easy. Xref supports multi-language functionality so you can select a language best suited to your candidate’s needs.

Progress updates and completion reports

Receive direct to inbox updates as your Exit survey progresses. Our unique reporting functionality provides relevant insights on exit sentiment and organisational metrics for every departing employee so you can make data-driven decisions with ease.

Talent Pool

Save time and reduce future recruitment costs. Search and filter by roles, skills and core competencies for ex-employees who are interested in being rehired.

Sentiment analysis

We're often asked 'How can I hear tone if I don't speak to the employee?' Xref's exit sentiment analysis tracks word count to give more insights to how the employee feels about their time at your organisation.


Select from a library of best practise questions to create your own custom survey. Each template can be tailored to a specific role or industry and is compliant with worldwide regulations.

What our customers say

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Enjoying Fast, Effective and Accurate Results

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Over 360+ reviews on G2 and counting

User reviews have proven to outperform any other assessments in the consumer world. That’s why we’re proud of what our reviewers have to say.

Why users love us
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Leading the pack across the board


Capterra rating 4.7 stars

93 reviews as of 18/05/2023


Capterra rating 4.7 stars

850 reviews as of 18/05/2023