Glossary

AI

In HR management, Artificial intelligence (AI) is the ability of machines to...

ATS (Applicant Tracking System)

An applicant tracking system (ATS) is software designed to help recruiters...

Applicant

Applicants are job seekers who submit their CV’s/resumes and appear for...

Area of opportunity

Areas of opportunity for an employee/candidate are areas of improvement or...

Attrition

Attrition in the workplace refers to the number of departing employees, whether...

Background Investigation

A background investigation generally involves checking a candidate’s records...

Background Screening

Background screenings are a way an employer can secure information about a...

Background check

A background check is a process that a person, recruiter, or hiring company...

Background id checks

Background Identification (ID) checks are a way to check a candidate’s...

Bulk reference checking

Bulk reference checking is the practice of conducting multiple reference...

CV

A curriculum vitae (CV) is a written summary of a person’s career...

CV Verification

CV verification is the process where the information provided by the...

Candidate Personas

A candidate persona is similar to a buyer persona used in marketing...

Candidate experience

Candidate experience is the overall experience of a candidate with a company...

Candidates

Refers to job applicant or job seeker.

Closed Questions

In context to a reference-checking process, closed questions are those...

Coaching

A coach is someone who provides guidance to an employee to help them grow and...

Company Culture

Company culture is the shared values, attributes, and characteristics of an...

Credentials

Credentials refer to a person’s qualifications and..

Credit financial checks

Credit financial checks are required for candidates applying for positions...

Criminal History Checks

Criminal history checks are verifications done by employers on job applicants...

Criminal Record

A criminal record is a formal record of offences for which a person has been...

Cultural Fit

Cultural fit is the likelihood of a candidate adapting to an organisation’s...

Discriminatory questions

Discriminatory questions are ones that an employer cannot legally ask a...

Diversity and inclusion

Diversity is a practice within an organisation that encompasses race, gender...

Due diligence

In hiring, due diligence is the practice of taking every precaution to ensure...

Employee recognition

Recognition refers to actively acknowledging the achievement and...

Employment Screening

Employment screening is a process that helps recruiters verify a candidate’s...

Employment and qualification checks

Employment and qualification checks are an employers' principal means of..

Employment background check questions

Employment background check questions are questions that help employers verify..

Employment history checks

Employment history checks are checks done to validate the information...

Employment references

Employment references are usually a former employer, client, colleague or...

Essential Questions

In the context of reference checking, essential questions are basic questions...

Exit Interviews

Exit interviews are a face-to-face discussion between HR and an employee who...

Exit Surveys

Exit surveys are short questionnaires sent to employees who...

Fair Chance Opportunity

Fair chance opportunity gives each applicant an equal chance of being hired...

Fake references

A fake reference is someone who poses as a former boss, colleague, or...

Fraud detection

In reference checking, fraud detection is the ability of the tool to detect...

GDPR

General Data Protection Regulation (GDPR) is a legal framework that...

HR software

HR software is the software that digitises and automates the manual role of a...

HR tech

HR tech is the software used to automate HR functions.

Hiring decisions

Hiring decisions refer to the final part of a candidate selection process,...

Hiring manager

Hiring managers are in charge of defining a role. It's their responsibility to..

Inclusion

Inclusion is an organisational practice where different groups or individuals...

Induction process

An induction process refers to getting a new employee acquainted with...

Integration Partners

In the context of online reference checking, integration partners are other...

Interview

An interview is a meeting of people either face to face, over zoom or over a...

Job Description

A job description is a document that describes a role that the company needs...

Job Offer

A Job Offer Letter is a formal confirmation by an employer to a potential...

Job reference

Job references are usually past or current employers of the applicant, who can..

Jobseeker

A jobseeker is an applicant looking for work. Jobseekers could be active...

Legal questions

In the context of employment verification, legal questions are those questions..

License check

A license check is a part of a motor vehicle background report that is used to..

Lifestyle Spending Accounts (LSA)

Lifestyle Spending Accounts (LSA) are employer-funded accounts that..

Mentorship

A mentor is someone who shares their own experience, knowledge and skills to...

Micro-credentials

Micro-credentials refer to short, competency-based certifications that...

New hire assessment

New hire assessment tests are tests conducted by companies as a screening...

Onboarding

Onboarding is the term used to describe the process of bringing a new hire on...

One-on-one

A one-on-one (aka 1:1) is a meeting between two people (e.g. between a manager and...

Online reference checking

Online reference checking is the digital approach to pre-employment reference...

Online verification

Online verification is an employers' principal means of securing information...

Open questions

Open-ended questions in the context of reference checking are those questions...

Passive candidates

Passive candidates are currently employed workers and not actively looking for..

Payroll

Payroll is the process where employees in an organisation are paid their...

Peer reference

Peer references are references given by co-workers of candidates, who have...

Personal attributes

Personal attributes are the traits of a candidate that determine their...

Platform

A platform is a digital solution for managing the daily human resources...

Police check

Police checks are a part of the background verification process to verify if...

Predictive Psychometric Assessments

Predictive Psychometric Assessments are data-driven assessments to...

Predictive questions

In the context of assessments, predictive questions are those that are asked...

Previous performance

Previous performance is usually defined as the previous work history of a...

Privacy

Data privacy is a branch of data security concerned with the proper handling...

Probation Period

A probation period is typically a three to six month period at the beginning of...

Professional reference

Professional references are people who can vouch for a candidate’s ability to...

Rage applying

Rage applying is a term that refers to typically younger workers...

Reasons for leaving

In the context of employment, reasons for leaving are why an employee leaves...

Recruiter

Recruiters are responsible for hiring employees to fill open positions in an...

Recruiting remotely

Remote recruiting is the process of sourcing, screening, interviewing, and...

Recruitment process

The process of attracting, selecting, screening and hiring qualified...

Red flags

Red flags in employment checks are warning signs for potential employers...

Referee

A job referee is someone a recruiter or potential employer can contact to...

Reference Check

Reference checking is a part of the recruitment process where a potential...

Reference check questionnaire

A reference check questionnaire is a questionnaire that gathers details about..

Reference checking companies

Reference checking companies are companies that provide services that help...

Reference checking compliance

Defined as the compliance ensuring candidate and referee data is safe from...

Reference checking process

A reference checking process is defined as part of the recruitment process...

Reference checking services

Reference checking services are services provided by a third party or...

Reference checking software

Reference checking software is a digital tool that helps employers and hiring...

Reference letter

A reference letter is a document that endorses an individual's capabilities...

References

References include a list of people a recruiter or prospective employer may...

Remote hiring

Remote hiring is sourcing, screening, interviewing, and onboarding...

Remote worker

Remote work is the practice of employees doing their jobs from a location...

Resenteeism

Resenteeism is a term that refers to dissatisfied employees who stay in a job they...

Retention

Retention is when organisations hold onto employees and reduce the...

Role

A job role is a function that an employee performs in an organisation.

Role-specific questions

In the context of a reference checking questionnaire, role-specific questions...

Skills

Work skills also called job skills, are the competencies a candidate needs to...

Skills shortage

A skill shortage is when employers can't fill vacancies in an occupation or ...

Software credibility

Software credibility is the probability of failure-free software operation...

Strengths

In the context of recruitment, candidates’ strengths are what they are good at..

What makes your people tick? Improving employee engagement

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