The Australian Government’s expanded National Aged Care Mandatory Quality Indicator Program (QI Program) is now in place for all Residential Aged Care organisations.
Residential Aged Care Providers are now required to create and send consumer experience surveys to all residents asking for feedback to help improve the quality of their services.
Voice Project, an Xref company, can help. Voice Project has been granted a sub-licensee arrangement by the Australian Government to help you stay compliant.
Voice Project has recently launched their specialised online survey so you can quickly fulfil the mandatory QCE-ACC and QOL-ACC requirements of the QI Program.
To find out more about the QI Program and how to meet its requirements, check out our blog.