Xref engages external service providers to support our systems (‘sub-processors’).

Our purpose of using sub-processors is to outsource areas of the service that are not within our expertise so that we are able to provide you with a better product experience.

We disclose the sub-processors that we use in the list below. In the list below, we have also disclosed the role that each sub-processor plays in providing support for our systems under the description column.

Name
Description
Location of Processing
Corporate Location
AWS
Infrastructure, application and data hosting
One of Australia, Germany, Canada or United States
United States
MailChimp
Transactional mail services provider
United States
United States
Mailgun
Transactional mail services provider
United States
United States
SendGrid
Transactional mail services provider
United States
United States
Twillio
Transactional mail services provider
United States
United States
Kickbox
Email address verification provider
United States
United States
PDFLayer
HTML to PDF conversion provider
United States
United States
Papertrail
Log management provider
United States
United States
Sentry
Application monitoring provider
United States
United States
Elastic
Search, logging, security, and analytics provider
Australia
United States
PagerDuty
Incident response platform
United States
United States
Atlassian StatusPage
Incident response platform
United States
United States
Atlassian Jira & Confluence
Issue tracking and documentation tools
United States
United States
Salesforce
Customer relations management
United States
United States
Tableau
Data visualization tool
United States
United States
Marketo
Marketing automation provider
United States
United States
Google Analytics
Web analytics service
United States
United States
Google Tag Manager
Tag management for analytics
United States
United States
Okta
Internal company authentication and authorization
United States
United States
Google Apps
Internal company infrastructure
United States
United States
Workplace
Internal company communication
United States
United States
Slack
Internal development team communication
United States
United States
Microsoft
Microsoft Office 365
United States
United States
Facebook
Tracking Pixel on the website to retargeting
United States
United States
LinkedIn
Insight Tag on the website for retargeting
United States
United States

While we endeavour to ensure that this list is up to date, we do not make any representation that this list is an accurate list of sub-processors. We advise that this list of sub-processors is accurate as at the date of publishing noted on this page only.

Xref reserves the right to update and remove sub-processors from this list without notifying you subject to any agreements that you have with Xref. All other rights are reserved.

If you have questions or concerns about a new sub-processor, you can contact us here.

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