Hudson's Global RPO Leader explains how automated reference checking has improved efficiency within the team while providing comprehensive feedback that supports Hudson’s psychometric testing.
"Xref has revolutionized our recruitment process.”
Average word count of reference checks with Xref
References completed outside of business hours
Average referee turnaround time
Hudson RPO is one of the world’s leading Recruitment ProcessOutsourcing companies. They believe that “Nothing matters more than the people who power your organisation.”
As such, reference checking is not only important to their ongoing global success, but critical.
And Xref’s automated online system has been an absolute game-changer according to Hudson’s Global RPO Leader, Kimberley Hubble.
Reference checking is an integral element of the recruitment process and a vital cog in Hudson’s operations.
Hudson’s aim is to deliver the most efficient and valuable service to their clients. However prior to adopting Xref, it had become apparent that Hudson’s manual and admin-heavy reference checking procedure wasn’t maximising their service to their clients.
“We’d been on a mission to utilise developments in technology and update their processes,” Hubble said. “We took a targeted approach to finding the elements of the recruitment journey that could be made more efficient and quickly recognised that reference checking as one that would benefit from automation.”
Hudson needed a solution that would make reference checking simple, user-friendly, and automated.
Since April 2014, Xref has enabled:
"Xref makes us a well-oiled recruitment machine and allows us to pass benefits of that on to clients, such as the impressive time-to-fill we can offer, wherever a candidate is based.” - Hudson’s Global RPOLeader, Kimberley Hubble.
“We started small, piloting the platform with a select team, Hubble explained. “But after quickly seeing an uptick in efficiency and productivity, and hearing positive feedback from both referees and candidates, the solution was rolled out across Australia and has since been taken into other markets.
“We use it every day in our business.”
 Hudson RPO Asia Pacific: Recruitment ProcessOutsourcing