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If you thought reference checking was important before COVID-19 then you'll get to see how crucial reference checks are now. The pandemic has transformed the hiring process forcing recruiters to adapt to a remote working environment. Interviews over Zoom or other video chats have become increasingly common.
In most cases, you don't get to meet the candidate in person and you’ve got to be able to trust the person you hire more so as they will be working in a remote environment.
In the current remote working environment where supervision over a role is minimum and hard to monitor; it would be helpful to be aware of areas where trusting a new hire can have direct consequences to your company:
“Organisations are adopting new ways to manage their business functions remotely. There is a tremendous responsibility on the hiring company now more than before to hire the right candidate. In remote working environments, people need to be far more diligent in checking who they hire.” Lee-Martin Seymour, CEO at Xref
Due diligence through online reference checking can help reduce the risk of hiring the wrong candidate. Online reference checking reveals the previous employment history and the candidates' suitability for a role. It can additionally reveal strengths and areas of improvement of a new employee that could help you plan better for onboarding.
Our experience and research in building questionnaires suggest that you should have a mix of questions that capture essential, personal and role-specific answers. If you’re interested you could read our blog on creating a well designed reference checking questionnaire. Feel free to explore our template builder too.
In working from home environments where recruiters and hiring managers also work remotely there is a need for processes that are scalable, online, easy to adopt and easy to implement. Checking references online is the answer for fast hiring for remote workers. A platform like Xref is:
As you continue to explore the benefits of online reference checking when hiring remote staff, here are some reasons to include an online reference checking solution to your recruitment process:
COVID-19 continues to push employers to test the boundaries of remote working. Hiring managers need to take an honest look at who they’re hiring. Reference checking not only gives a thumbs up or thumbs down vote from a previous employer or colleague, but it also helps a future employer learn more about a candidate's strength and the areas that require improvement to best support them once they are on the job.
If you’re not currently using an online reference checking tool, it is a good time to consider how automating this process can help you speed up your recruitment process. Happy Hiring!