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The G2 Fall 2021 report is out, and we’re pleased to rank as a leader once again in the reference checking category. In addition to the leader badge, we’ve also received seven other prestigious G2 awards, including a new Momentum Leader award.
Based on 217 user reviews, G2’s Fall 2021 report gives Xref tops scores for implementation, customer support and usability. This is the fourth consecutive quarter for Xref’s leadership position in the G2 report, which shows how much our customers love and trust us.
Take a look at our award success for Fall 2021:
Based on user reviews, Xref has achieved an excellent user satisfaction score of 4.7/5 on G2 which shows how much our reviewers love us.
G2 is a trusted peer-to-peer review and technology marketplace where professionals can discover the best software to meet their business needs. Quarterly Grid Reports for the reference checking category highlight the top-rated digital references providers chosen by its customers.
As we lead in the reference checking category, below is a summary of what the awards mean
The Relationship score is calculated by G2’s proprietary algorithm that factors in real-user satisfaction ratings for a number of relationship-related review questions.
The Relationship score is affected by the ease of doing business, a customer’s satisfaction with the quality of support, a customer’s likelihood of recommending the product and the number of reviews received on G2.
Recruiters looking for reference checking software can compare providers in terms of the best relationship and customer support based on the experiences of their peers.
The Implementation score is calculated by G2’s proprietary algorithm that factors in real-user satisfaction ratings for a number of implementation-related review questions.
The Most Implementable badge indicates customer satisfaction with the set-up process, high user adoption, and clients’ shortest go-live period.
G2 rates products and vendors based on reviews gathered from the user community and data aggregated from online sources and social networks. They then apply a unique, patent-pending algorithm to this data to calculate the product's usability score.
Receiving the Best Usability badge is a clear indicator of the ease of use and administration that our users have found using Xref.
One of our favourites is the ‘Users love us’ badge. This badge is measured by the volume of reviews received that award us four or more stars overall.
We continue to work hard to offer our clients the best possible experience, ensuring our solution is
We’re grateful to G2 for these accolades, mainly because this recognition comes from our users and clients who have taken the time to share their feedback about our services.
If you’re an Xref user and would like to share your feedback on your experience of using Xref, you can leave us a review on G2 (we’d eagerly look forward to it!) or if you'd like to review our G2 page, feel free to visit!
G2 Reports are released quarterly and rank products based on reviews gathered directly from its community of users, including data aggregated from online sources and social networks. Products named within the Leader quadrant are “rated highly by G2 users and have substantial market presence scores.”