CUSTOMER SUCCESS STORY

Service Inspired Restaurants

Service Inspired Restaurants reviews Xref's online reference checking software within the hospitality industry. Results included improved question consistency to enable candidate benchmarking.

Service Inspired Restaurants
76%

References completed outside of business hours

30hrs

The average time taken to turnaround references

97%

References completed without the need to chase referees

SIR Corp owns and operates more than 60 restaurants and prides itself on the high level of service and standard of food it offers visitors. Meeting these expectations requires a robust hiring process to find the right people for the team.

Prior to introducing Xref, SIR Corp's HR team spent too much time on routine, mundane tasks and not enough time recruiting - the main frustration being the time spent calling and chasing references. Xref now manages the referencing to ensure the team are doing their due diligence with speed and accuracy at the final, critical stage of the hiring process.

Using Xref, SIR Corp has:

  • Improved the efficiency of the reference checking process
  • Been able to quickly collate and share candidate reports with hiring managers
  • Ensured that the same questions are asked of every candidate for a role, enabling candidate benchmarking

Why Xref?

Faster reference turnaround times

Have detailed reference checks completed within 24-36 hours.

Ability to benchmark candidates

Measure candidates against core competencies specific to the role.

Real-time progress updates

Keep track of the progress of your requested references with real-time updates.

Reduced risk of reference fraud

Receive notifications of suspicious activity with Xref's multi-touch fraud algorithm.

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