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Xref was founded on a need for better insights. For decades, those conducting reference checks have done so in the same, manual way and the information gathered has been, at best, unreliable, and at worst, incorrect.
Since tools like Xref have been introduced to the market, things have changed in a big way. Automation makes the process simple, fast and consistent, allowing recruitment teams to gather a greater volume of more detailed, reliable and comparable feedback.
“We find that referees provide a lot of detail in their answers. So the detail we’ve been getting is fantastic.” Legal People
Here’s how Xref helps...
Although recruitment teams will commonly approach the reference checking process armed with a questionnaire template, this one-size-fits-all approach is not the best way to find the information you need to make an informed decision on a candidate.
Templates should be created for individual roles to ensure they are relevant and gather the details you need to understand a candidate’s suitability. For example, the leadership and problem-solving skills required of a senior executive, might not be necessary from an entry-level hire. The questions asked during the reference checks for a more junior recruit should be adapted to reflect what’s required of them in the role, such as “Please comment on their reliability, punctuality and attendance.”
Xref offers a fast and simple solution, enabling every reference to be tailored to the role you are hiring for. Using Xref’s Template Builder tool, anyone (whether or they are an Xref account holder or not) can create a free, tailored template and those using Xref can then add that directly to the bank of questionnaires in their Xref account.
And, when you need a completely bespoke template, our customer success team is on hand to make sure you stay compliant and have used the right questions to get the best response.
While we will send you the reference report with the verbatim responses, the platform also includes multiple analytical features to give you a first impression of a candidate at a glance. These include:
“The data provided by Xref helps us to better understand the strengths and weaknesses of new employees before they join us. We are now able to plan our training and management requirements to support the growth and development of each employee.” APG & Co.
The best decisions are based on detailed and reliable insights and when that decision will have an impact on the success of an individual in their career and a business in meeting its goals, nothing should be left to chance. Xref ensures that the reference checking process once again fulfills its purpose and delivers the quantity and quality of information recruitment teams need to place or hire the best talent into the right roles.