Fast, simple surveys for the Aged Care QI Program

The Australian Government’s expanded National Aged Care Mandatory Quality Indicator Program (QI Program) is now in place for all Residential Aged Care organisations.

What do the regulations mean for my organisation?

Residential Aged Care Providers are now required to create and send consumer experience surveys to all residents asking for feedback to help improve the quality of their services.

Xref Engage can help. Xref Engage has been granted a sub-licensee arrangement by the Australian Government to help you stay compliant.

Xref Engage has recently launched their specialised online survey so you can quickly fulfil the mandatory QCE-ACC and QOL-ACC requirements of the QI Program.

Why choose Xref Engage to fulfil your QI Program requirements?

• Easy feedback collection: All results from one holistic survey, accessed in one place.
• Reduced risk of an incomplete result: Our online platform ensures all mandatory questions are answered so you stay compliant.
• Save time and reduce administration: No need to mail out paper surveys.
• Improve your facility: Clear insights via the results platform to help improve your quality of care and stay ahead of competitors.

To find out more about the QI Program and how to meet its requirements, check out our blog.