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Retain your people and make meaningful change with Pulse Surveys

Increase retention and reduce turnover with Xref Pulse Surveys. Collect regular employee feedback to understand your organisation's performance in key areas like diversity, leadership, career growth and more.

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Pulse Surveys

Collect fast employee feedback to drive organisational change

Reduce attrition and increase retention

Understand what your people think about your organisation with fast employee feedback. Explore your organisational performance in areas like diversity, growth opportunities, leadership and more.

Track and improve organisational metrics

Identify the strengths and areas of opportunity for the different departments in your organisation. Track feedback over time to know where your changes are making a difference.

Feedback you can trust

Xref Pulse Surveys offer insights once 5 or more surveys are returned completed. Feedback is kept anonymous so you can feel confident you will receive accurate, trustworthy information.

How it works

Xref Pulse Surveys are tailored to the niche needs of the HR industry. Employees receive your Pulse Survey via desktop or mobile in a few simple steps.

Screenshot of the Xref Pulse Surveys online tool including survey template and options to send to employees via email and text message.Two screenshots of an Xref Pulse Survey on mobile device as received by an employee to provide employee feedback.Screenshot of Xref Enterprise platform on desktop computer showing Pulse Survey results & insights based on employee feedback, including Employee Net Promoter Score.
Survey builder

Build consistent Pulse Surveys in seconds

Reduce unconscious bias and tailor your survey to any department to create your own custom Xref Pulse Survey. Survey builder allows you to...

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Get started with ready-to-use surveys

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Select from a library of best practice, compliant questions or write your own

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Use our recommendation engine to build your best survey quickly, with ease

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Screenshot of Xref’s Pulse Surveys online survey-building tool including the best questions for employee feedback surveys.
Department segmentation

Understand feedback at a department level

Filter organisational insights to see feedback from each department. With Xref Pulse Surveys you can...

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Filter insights to understand feedback at a department level

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Reduce attrition and increase retention on a department level by addressing employee needs

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Understand employee sentiment with an employee Net Promoter Score (eNPS). How likely are your employees to recommend your organisation as a place to work?

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Screenshot of the Xref Enterprise Platform People Records on a desktop computer for improved employee retention and rehiring.
Insights

Receive aggregated insights to make real organisational change

View honest feedback from your people. The quick feedback loop provided by Xref Pulse Surveys allows you to...

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Review aggregated results to understand your employees' needs. Make informed decisions on organisational metrics to improve retention

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Focus on the areas where you want to make real change. Customise data with advanced filtering and sorting

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Track metrics over time. Compare and contrast multiple survey results, no matter how frequently you conduct them

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Screenshot on desktop computer of the Xref Enterprise Platform Pulse Surveys results and analytics including organisation performance and key human resources KPIs and metrics.
Screenshot of Xref’s Pulse Surveys online survey-building tool including the best questions for employee feedback surveys.
Screenshot of the Xref Enterprise Platform People Records on a desktop computer for improved employee retention and rehiring.
Screenshot on desktop computer of the Xref Enterprise Platform Pulse Surveys results and analytics including organisation performance and key human resources KPIs and metrics.
Additional features

Everything you need to retain your top talent

Bulk Pulse Surveys

Save time and reduce administration. Xref allows you to send Pulse Surveys to up to 5000 people at once for well-rounded feedback.

Templates

Select from a library of best-practice questions to create your own custom pulse survey. Each template can be tailored to a specific department or industry and is compliant with worldwide regulations.

Progress updates and completion reports

Get updates as your employees complete your Xref Pulse Survey. The unique reporting functionality provides relevant insights so you can easily make data-driven decisions.

Whitelist email domains

Ensure your Pulse Surveys are sent to current employees only with Xref’s email domain whitelisting functionality. Specify which organisation domain names are permitted to receive a Pulse survey so they stay secure, private and internal.

eNPS Score

Employee Net Promoter Score (eNPS) helps you understand if your people would recommend your organisation as a place to work. Use this score as it develops over time to attract new talent and retain your current employees.

Multi-language

Speak to your survey recipients in their language. Xref’s standard Pulse Survey has multi-language capabilities, meaning you can collect feedback from all your employees regardless of their language.

What our customers say

Trusted by the companies you trust.

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How Westpac benefit from Xref’s tailored service

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Getting to know candidates with Xref

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Enjoying Fast, Effective and Accurate Results

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Over 300+ reviews on G2 and counting

User reviews have proven to outperform any other assessments in the consumer world. That’s why we’re proud of what our reviewers have to say.

Why users love us
4.6
out of 5
9.4
Ease of use
9.3
Quality of support
9.3
Ease of setup

Leading the pack across the board

Capterra

Capterra rating 4.7 stars

93 reviews as of 18/05/2023

Google

Capterra rating 4.7 stars

850 reviews as of 18/05/2023