Effective Reference Checking Tips
Here are three top tips for effective reference checking:
1. Filter out the fraudsters
A consistent, thorough and reliable reference checking process is the dream. Unfortunately, for many businesses, it’s far from a reality.
Companies often rely on junior or time-constrained HR staff or, worse still, hiring managers with whom the process brings significant cost implications. Regardless of the individual making the call, the conversation is then often based on some loosely scripted questions, open to interpretation by the caller.
Ruling out candidates who offer fraudulent reference details is the recommended first step to saving your business from, at best a red face or at worst legal action when it comes to light that an employee has been appointed to a position under false pretences.
Consider using the recommendations in these 5 key questions you should ask when conducting reference checks to determine the candidate's relationship with the referee or use our online reference checking platform that includes a fraud detection functionality.
2. Hire the best people quickly!
Budgets can be tight so time spent trying to contact and chase referees, equals money wasted by the business.
Considering reference checking is often treated as little more than a box-ticking exercise, it has the potential to have a significant and detrimental impact on a business due to the time and resources it typically requires.
Reference checks collected using the traditional phone-based method can take as long as two weeks to turn around. That's long enough for any active job-hunter with more than one opportunity in the pipeline to jump ship.
Those two weeks could be the difference between hiring or losing the best candidate for the role, all because you couldn’t reach their referees in time.
Consider options to conduct your reference checks faster so you do not delay the hiring process. Xref users report to have responses from referees in 24 hours or less. Time is one of the main reasons for organisations to automate their verification process.
3. Make your processes add value and stand up to scrutiny
At its core, reference checking has one, specific and obvious purpose. The value of the data derived from the process is less widely recognised. A systemic and consistent approach to gathering reference details provides a platform for trend identification and benchmarking, and offers businesses a means by which to identify better talent and provide a better candidate experience.
A consistent approach also ensures that, when the auditors come knocking, there are robust, clear and comparable reports to reference, and a validated set of data on each employee.
With automated reference checking solutions HR managers and recruiters can convert a “necessary evil” into a quick and painless task that is protected against fraud, turns references around in 24 hours, and offers consistent shareable reports.
In a data-driven world, a task as important as ensuring you know exactly who you are bringing into your business should not be left to the risks associated with manual information gathering. The need to appreciate the security and opportunity automated reference checking solutions offer is even more pertinent than others.