Online Reference Checking: The Xref Way Explained
min read

Online Reference Checking: The Xref Way Explained


Automated, online reference checking provides a faster, safer way of collecting valuable insights, helping hiring managers make quick and confident decisions.

But how does automated reference checking actually work?

Xref Online Reference Checking Explained

Watch this short video to find out - the Xref way!

Book a free demo to find out how online referencing can help stream-line your reference checking process.

The 3 steps of automated references

This is how we do it in Xref, 3 simple steps:

Step 1 - Requesting a reference

The employer logs into the platform and adds the details of their candidate (or multiple candidates) and selects the reference template they wish to use.

Step 2 - Completing the reference

The candidate then receives an email inviting them to add the details of their reference providers. Once submitted, the reference provider will receive an email inviting them to complete a secure, online reference questionnaire.

Step 3 - Receiving the reference report

Once the reference is complete, the employer is notified, and will receive a secure analysis of the feedback, including information on how the candidate performed against other individuals referenced.

What are the benefits of doing it online?

Our Xref users report multiple benefits, this is a summary of what companies using online reference checking find:


Having access to this cloud-based solution will allow you to cut the time taken to reference, removing the back and forward of playing phone tag and use the time that would have been spent focused on the human element of the HR recruitment process and tasks. As it was mentioned above, the time taken for reference checking has been dramatically reduced with the help of online reference checking, allowing reference checks to be completed in a fraction of the time. The Xref platform can also be integrated with other recruitment software to save even more time in the hiring process.


Transparency during the reference checking period can heavily impact the candidate experience and can sometimes effect the direction that the applicant takes. The Xref platform provides complete transparency throughout the process, providing status updates at each stage to give both the employer and the candidate the knowledge of what the next step is.


The user-friendly platform provides a way for information and feedback to be given at any time and on any device. Having the reference questions available for the referee to provide a more thoughtful response will allow for greater insight into the candidate, eliminating the disruption of back and forth phone calls and different time zones. Easy reporting also creates a more efficient means of gathering the information into a document for review which can be used to better understand the trends and learnings from your hiring process.


We take data security very seriously and have many measures in place to make sure that your information is safe. Xref is ISO27001 certified, SSL Secure and GDPR Compliant. We also have two factor authentication to make sure that your account is safe. We frequently test our security to make sure that we are providing the safest platform available. Our fraud-detection system also checks multiple data point for any potential suspicious activity, like whether the reference was completed using the same IP address as the candidate. Having access to this information can help prevent potential loss by hiring someone who doesn't have the skills or qualifications they claim.

If you are interested in finding out more about how Xref can help your hiring process, you can book in a free demo here.

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