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Xref ranks #1 for reference checking in the USA and Canada

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Xref ranks #1 in USA and Canada

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Xref has ranked #1 reference checking software company in North America, according to review site G2. 99% of our customers have rated us 4 or 5 stars on the global software review site. With over 280 authentic, verified reviews, Xref has an average star rating of 4.7 out of 5.

Most recently, Xref has also been awarded as Finalist in the TIARA Talent Tech Star Awards for Talent Tech Innovation in late 2022. 

How Xref became the #1 reference checking platform in the US

According to G2, Xref has been the global market leader in reference checking and pre-employment checks for five straight quarters

G2 is a review site specializing in software and service platforms. Our score is aggregated from customer reviews and compared to other products within the reference checking category.

Our dedicated Xref North America team understands the unique needs of the American and Canadian recruitment market. 

“Xref, the best reference checker out there! Not only is the interface super easy to navigate, but the customer support is hands down one of the best I have worked with! Xref is the complete package of efficiency, productivity and support. Everything so far has been incredible! Way to go Xref Team!"

- Cisco A

Alongside our #1 ranking, Xref has also won several other G2 badges including; Best Usability, Best Results, and Users Love Us.

Each G2 badge indicates that Xref has a high score in a category. These categories all look at different aspects of our reference checking platform. 

  • The Users Love Us badge shows how satisfied customers are with Xref. This award is for the volume of reviews that score us at least 4 stars out of 5.
  • The Usability badge indicates how customers view the use and administration of the Xref platform. Users have given Xref a usability score of 9.4 out of 10.
  • The Best Results badge is awarded based on customer satisfaction with the platform, the speed of setup and how likely customers are to recommend Xref to others.

We always welcome more reviews, so if you’re an Xref customer and want to give feedback on your experience with us, you can do so on our page on G2.

Why customers love us

Xref is the market leader in reference checking because our customers love our online reference checking platform's speed, effectiveness and ease of use. 

Reduce time to hire

With Xref, recruiters and HR professionals can create custom surveys or use HR best-practice reference check questions when requesting reference checks. Our Survey Builder allows users to create and send reference requests in as little as 30 seconds. Surveys can be sent out individually or to up to 100 candidates at a time for mass recruitment.

Xref saves recruiters time and improves time to hire by automating the reference checking process. Most references are completed on average in 18 hours, allowing users to secure top talent first and fast.

Once the automated reference checks are returned, completed, your organization receives a reference report for each candidate. These reports offer easy-to-read graphs, data analytics and actionable insights to compare and contrast qualified candidates. 

Hire with confidence

Xref monitors the digital body language of the candidate and references throughout the reference check process. The Unusual Activity detection warns users if there is any suspicious or fraudulent activity occurring throughout the reference checking process.

Hiring the wrong candidate can cause financial and reputational damage to an organization. With Xref, users can be confident that the references they receive are genuine.

Innovative Talent Technology

In 2022, Xref was a finalist in two categories at the TIARA Talent Tech Star Awards US, created to acknowledge and celebrate excellence and innovation in the North American recruitment industry. 

The TIARA Talent Tech Star Awards recognize the achievements of recruitment agencies and in-house recruitment teams across various categories. These categories include Best Small Recruitment Agency, Best Candidate Experience, Talent Tech Innovation, and Best Talent Tech Company to Work For. 

Xref was awarded a Highly Commended in the Best Talent Tech Company to Work For category and a Finalist in Talent Tech Innovation.

Xref’s James Lord, Regional Director - North America and Laura Broad, General Manager - North America, attended the awards ceremony in early December 2022. 

When asked about the win, James said, “I’m very proud of our results at the TIARA awards. It represents a lot of dedication and hard work from our amazing team worldwide.”

We will continue innovating, working hard and delivering a solution to help organizations recruit, retain and remember their people.” 

Laura added, “It’s an honor to be nominated for the 'Talent Tech Innovation’ Award and  'Best Talent Tech Company To Work For'! This illustrates how hard our global team works daily to deliver HR professionals an amazing experience.”

What our customers say

Xref has secured some large North American organizations as clients including Fusion Medical, Shopify, Etsy and Texas A&M University.

Organizations and individuals across North America trust Xref for their reference checking needs. See what some of them have to say:

“Speed has, of course, been a critical success factor since introducing Xref. Turnaround times are especially important when it comes to reference checking since it is usually the last step we take before making an offer. Now, our hiring managers can make informed decisions based on a robust and reliable process that delivers feedback verbatim within a maximum of two days.

The insight derived from something as simple as the word count that Xref provides is also a massive benefit as you can assess, at a glance, the quality of the reference. The difference between a five-word response and a 30-word response to a question is significant and tells you a lot about the engagement of the reference in the process and their desire to provide the information required.” - Konica Minolta

“We have been using Xref for several years and have integrated it into our ATS. Not only is the process incredibly convenient for our recruiters, but the quality of response and the turnaround times are incredible. The fact that you can track based on sentiment, the number of words in a reply, and turnaround times makes it incredibly easy to streamline this stage of our recruitment process. 

It is also an excellent tool for collecting reference details as potential future contacts. Xref has had a significant impact on our operations. The quality of responses has not been impacted at all.” - Julia M, Talent Acquisition Project Lead, G2 review.

“I like that you can customize your questions on Xref. Our organization has a detailed background check process, so it is nice to be able to customize the questions to fit our needs. Xref helps eliminate emailing all the references and verifications personally. It also helps keep track of the references and verifications in one place.” - Brittany D, G2 review

Final Thoughts

For many of our customers, the average time to fill roles has been reduced, improving recruiting metrics and streamlining the hiring process. 

As the #1 reference checking platform in North America, our global team will continue to improve and refine our platform to maintain our leading position and offer organizations fast and effective reference checks.

Customer reviews are not just vital for credibility; they are also valuable sources of feedback. We’re proud to be able to implement feedback given by our customers. Customer insights allow us to refine our reference checking platform to deliver a best-in-class service.

If you want to find out how Xref can support your hiring team, streamline your recruitment process and reduce your average time to hire, book a demo or sign up for a free trial.

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