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Got a burning question about Xref or online reference checking in general? Check out some of the most frequently asked questions from our clients.
Step 1: The candidate shares details of their referees.
Step 2: The candidate’s referees receive an email linking to your questionnaire, on the Xref platform.
Step 3: Referees submit the required information and you are alerted once a reference has been completed.
You will also be able to track the progress of the reference check throughout the process, with real-time updates in the Xref platform.
We provide a service that can be utilised by every industry and every hiring requirement. From NFPs and charitable organisations that benefit from the hiring audit trail Xref offers; to retailers who can do their due diligence on high-volume seasonal hires quickly and with confidence; and large enterprises who require very specific questions to be asked of their executive-level hires.
Unlike outsourced reference checking providers, we don’t simply take the phone-based approach and call referees for you. We provide the software that allows employers to request, collect and securely store written reference checks online.
Robust reference checking requires reliable software. There are many benefits to using the Xref reference checking tool; we’ve listed the most significant ones below:
One of the main benefits of automated reference checking vs traditional methods is the convenience and transparency it offers.
Yes, we’d love you to give Xref a go. Sign up for a free Xref Lite account and you’ll be able to reference your first candidate with a complimentary credit from us. Click here to get started.
Xref's digital referencing solution is great for all roles, from blue-collar staff to executive hires across industries and sectors.
Yes, businesses of all sizes can use Xref’s digital referencing tool.
All industries and sectors can use Xref’s digital referencing tool. From NFPs and charitable organisations; to retailers who can do their due diligence on high-volume seasonal hires; and large enterprises who require very specific questions to be asked of their executive-level hires.
At the pre-employment stage, Xref can help identify a bad hire in two ways:
Yes, by using a unique algorithm, Xref can monitor a number of different data points during the referencing process. If anything suspicious is detected, the system will raise a flag that some unusual activity has occurred. Reasons for a flag include matching IP addresses for the candidate and their referee, matching operating systems or identical internet browsers, among others.
Unlike outsourced reference checking providers, Xref does not take the manual phone-based approach. Xref provides an automated online referencing platform for employers to request, collect and securely store written reference checks.
You can set up the Xref reference checking system in one business day. The simplicity of the Xref platform also makes it quick and easy to bring new team members up to speed, ensuring you never have a lag in the process due to training requirements.
Candidate comparison can be subjective, and it’s essential to be aware of bias. A good way to approach this is to keep job reference questions as similar as possible between candidates applying for the same role so you can make like-for-like comparisons. By using the tech features Xref offers, recruiters can maintain a standard of consistency when comparing candidates. The Xref reference checking questionnaire ensures that the same questions are used for every candidate applying for a given role. Xref has additional insights tools that provide a detailed analysis for each candidate to ensure fair, accurate and reliable comparisons.
Yes, recruiters can compare candidates with the Xref candidate benchmarking feature.
You can compare candidates with the Xref candidate benchmarking feature. The Xref core competency tracking is a visual representation of how candidates measure up against one another in relation to the competencies required to perform in the role and fit in well with the business. This feature enables benchmarking at-a-glance and allows employers to make an initial assessment before diving into the full reference responses.
Yes, you can. With Xref’s report sharing and tracking feature, you can quickly and securely send a reference report to a colleague from within the Xref platform. As soon as you enter your colleague’s details and hit send, they will receive an email linking to the full report. As soon as the email is opened, you will receive an alert letting you know it has been viewed.
Yes, it is. Xref is integrated with more than 30 of the world's leading Applicant Tracking Systems (ATS) and multiple regional background checking providers. Users can choose from more than 200 global checks, including police records and working with children checks.
More than 530 candidates and referees have shared their feedback on Google, leading Xref to earn a stellar 4.7-star rating on the review platform. Reviews shared about Xref on the Google platform indicate how happy referees and candidates are with our platform.
Yes, we have customer success stories from a wide range of sectors; you can read about them here.
Xref has been named a leader in the reference checking category on crowd-review platforms like G2 for many consecutive quarters. So far, Xref has received hundreds of G2 reviews, which are unbiased and verified opinions of customers who have used Xref.
Xref is a security focussed platform. As a continuous effort to be up to date with security measures, Xref’s platform includes:
Yes, Xref offers the assurance of a fully GDPR compliant online checking platform. Xref meets the global compliance and regulations requirements of GDPR, Australian Privacy Act & Personal Information and Electronic Documents Act in Canada.
Digital referencing on the Xref platform typically takes 24-36 hours.
Xref offers round the clock global support for its customers.
Yes, Xref offers global support
Yes, Xref offers 24/7 support
Here are some of the things a reliable reference checking system should be able to do for you:
Yes, you can leave your details here, and we’ll be happy to give you a free demo.
Yes, you can leave your details here, and we’ll be happy to reach and discuss our pricing.
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